Q: Where can you find a W9 form for Jones School Supply?
A: You can click on the following link:
Q: How can you look up Past Order History?
A: You need to log in and under Your Account select Order
History. Your past orders will come up and if you want to view the items you
ordered please select View Details and Status. This will list the items you
ordered. Any order – faxed, mailed, or placed on the website will show up in
your order history.
Q: Does Jones School Supply have Templates to fill in stock
certificates and blank borders?
A: Yes,
we have templates for your stock certificates and blank borders. They can be
found one of two ways. Click on the following link:
Simply click on stock certificate templates or blank border templates and from there select the
appropriate line for your product. The templates are grouped by series within
the category of stock certificates or blank borders. Simple click on the series
line for your product and select your product number. For example if your stock
certificate number is 937, then you would select 900 Series and then the
template for 937.
And while you are there downloading the
templates you need, take a minute and check out our line of free downloadable awards.
Q: How
can you create a quote online?
A: Simply
visit www.jonesawards.com and fill
your cart with the items you would like to purchase. Once you are finished
shopping, go to your shopping cart, instead of clicking on the Checkout button,
look to the left side of the screen and there you will see an option that says
Create an Order Quote. Simply click on that option and from there enter your
shipping and billing information (you need to enter this information for
accurate quote pricing). The system will generate an order number for your
quote and you can place the order whenever you are ready. Please note that
quotes are only valid for 60 days. It is easy to convert your quote to an order
online. You can select the link in the email that was sent to you or log in to
your account and select Order Quotes. Once you have selected the quote that you
want to convert into an order simply select Order Now at the bottom of the
screen. The website will reload your items into your cart.
Q: Can
invoices be paid online?
A: Yes
invoices can be paid online. Click on the following link
and enter your account
number and billing zip code, then select find invoices. You can also log in and
under Your Account select View Invoices.
Q: I would like to place the same order I placed last year. Is
there an easy way to do this online?
Yes, simply log in and go to your account and
select Order History. Then select View Details and Status beside the order you
would like to place again. Then scroll down to the bottom of the screen and
there you will see an option for Reorder. Simply click the option and from
there you can checkout, create a quote, load cart, save cart, or place the
items on a wish list. The Load Cart option will load your cart and you can
continue shopping if you have more items you would like to add before checkout.
The Save Cart and Wish List options will save your items so that you may return
at a later time and continue shopping without having to start the process over.
Q: I would like to place a Net 30 order online with my purchase
order how can I do this?
A: You can do this when you checkout. On the Your
Shipping Information screen at the bottom of the screen it asks you “Is this
order being shipped to an official school address?” If you check “Yes” and
select “Next” the Billing Information screen comes up. Under Purchase Order you
will enter your Purchase Order Number. Then select Payment Method Bill
me (Net 30 Account Required). Please note that a Net 30 Account must be shipped
to a school or government agency. We verify these orders internally. If you do
not qualify for Net 30 or use a residential address your order will be delayed
as we contact you for prepayment.
